About the Org -

We are an Australian IT and digital solutions company based in Queensland, supporting small and medium-sized businesses across Australia.

Our core business is managed IT services, including IT support, Microsoft 365, cybersecurity, cloud backup, website hosting, VoIP, network management and other business technology solutions. We provide remote support Australia-wide, along with onsite support in Brisbane, Gold Coast, Logan, Sydney and Melbourne.

We are now expanding our digital marketing services, particularly around SEO, AI-driven search, content, automation and organic lead generation. This role is important to that growth.

About the role

SEO, AI search optimisation and organic growth are the primary focus of this position. The role will also be responsible for helping grow our internal social media and digital presence.

As our digital marketing services expand, the successful candidate may also have the opportunity to manage Google Ads/PPC and other digital marketing services for clients.

Role objective / Mission -

Drive measurable growth through advanced SEO, AI-powered search optimisation, content strategy, social media and intelligent automation. The primary objective is to improve organic visibility and generate qualified leads for ourselves and clients, while also strengthening our own digital presence and supporting the expansion of our digital marketing services.

Key Responsibilities

• Own and execute SEO strategies for multiple client accounts.
• Manage on-page, off-page, technical, local SEO, AEO and GEO initiatives.
• Conduct keyword research, competitor analysis, SEO audits and content opportunity mapping.
• Optimise client visibility across Google, AI search engines and emerging search platforms.
• Use AI tools for SEO research, content optimisation, analysis, reporting and workflow improvement.
• Build and manage automations for SEO monitoring, reporting, content workflows, lead tracking and repetitive marketing processes.
• Develop SEO-focused content strategies aligned with search intent and client business objectives.
• Track rankings, organic traffic, leads, conversions, backlinks and website health.
• Prepare client reports with clear insights, recommendations and growth opportunities.
• Coordinate with content, development and marketing teams to implement SEO and growth initiatives.
• Stay ahead of Google algorithm updates, AI search developments and emerging SEO technologies.
• Manage and grow our social media presence, including content planning, creation, scheduling and performance monitoring.
• Develop social content that supports brand awareness, SEO, lead generation and Call IT Mate’s overall marketing strategy.
• Use AI and automation to improve social media, content creation, reporting and marketing workflows.
• Support landing page optimisation, conversion rate optimisation and other digital growth initiatives.
• Identify new opportunities to improve client and internal digital marketing performance.
• Where required in the future, assist with Google Ads/PPC campaigns for clients, including campaign setup, keyword research, optimisation, conversion tracking and reporting.

You will own and solve -

You will primarily manage SEO and organic growth for our own accounts and our client accounts, while also helping us grow our own social media presence and digital visibility. As we bring on more digital marketing clients, there will also be opportunities to expand into areas such as Google Ads, marketing automation and broader digital growth strategies.

We are looking for someone who can not only perform SEO tasks, but also help us develop and improve the way we deliver SEO and digital marketing as a service.